Select 'Sign in with another account' and then enter your own address as the username: When you are prompted for credentials, it will list the shared mailbox email address as the username. If you're using Outlook for the PC, follow the instructions as for adding a personal account, but enter the shared mailbox address for the email address. If you don't have an IT support team at your institution, please contact the UIS service desk.Ĭonnecting to a shared mailbox in Outlookįollow Microsoft's instructions for adding a shared mailbox in: Local IT staff have access to create these via the BLUE Toolkit – contact your local IT support if you need either a new shared mailbox or distribution group to be set up. Shared mailboxes can be used either by a group of people – such as an HR team answering the same email enquiries – or by an individual with a specific named role – such as you are looking for emails to be sent to a group of personal mailboxes then a mail distribution group would be more suitable.
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